--- title: "Rejected orders | RupeeCase Terminal" description: "A Rejected order is one your broker refused. The broker's message is in the order row; the app retries buys a few times, then leaves the rest to you." source_url: "https://www.rupeecase.com/learn/terminal/rejected-orders-and-why" --- ## Watch: Rejected orders Rejected: the broker refused this order.Rejected orders: why did my broker refuse an order? 5 chapters, 0:47, with voice and music 1. [Chapter 1Where it is0:07](/instiv2/media/tut5/rejected-orders-and-why-where-phone-dark-v1-va2.mp4) 2. [Chapter 2What it means0:18](/instiv2/media/tut5/rejected-orders-and-why-meaning-phone-dark-v1b-va2.mp4) 3. [Chapter 3Worked example0:06](/instiv2/media/tut5/rejected-orders-and-why-example-phone-dark-v1-va2.mp4) 4. [Chapter 4How to read it0:06](/instiv2/media/tut5/rejected-orders-and-why-reading-phone-dark-v1-va2.mp4) 5. [Chapter 5Watch out0:10](/instiv2/media/tut5/rejected-orders-and-why-watch-phone-dark-v1-va2.mp4) Screens from the RupeeCase app on sample data. Strategy figures are model, back tested, as of the date on screen. Formula and example numbers are illustrative. Mark as watched 2In this screen ## Every button the video points at. A still from each chapter with its buttons and fields numbered. Pick a number to zoom in on it; hover the still for a close up; Esc shows the whole screen again. Sample data, no order is placed. **1**Where it is**2**What it means ### Chapter 1: Where it is 1 Show the whole screen 1 Show the whole screen 1. 1**Rejected**Rejected: the broker refused this order. Shown in the video, not on this still ### Chapter 2: What it means 1 Show the whole screen 1 Show the whole screen 1. 1**The broker's reason**The Message column has the broker's own reason. Shown in the video, not on this still ## Where it is ScreenPortfolio, Orders tabBasic A Rejected status in the Orders tab or in a Ledger action's orders. Open the row: the Message column has the broker's reason. The Resend sheet repeats it under "Broker rejection". Index in this video: [Midcap](/strategies/midcap) (strategy page). ## What it means Your broker decides whether to accept an order. Common reasons are not enough cash or margin, an expired broker session, or a stock the broker cannot trade at that moment. For a buy the app tries again by itself, up to 3 times a few seconds apart at the live price; a buy still refused after that waits for you. A rejected leg means the task stops and the portfolio reads Needs attention. ## The formula A rejected order fills nothing, so nothing is bought or sold for it. Fix the cause at your broker, then Resend or Resume, or Cancel the leg. As computed in the RupeeCase app`Rejected = refused by the broker; filled 0 Buys: retried up to 3 times, about 5 seconds apart, at the live price (Live only) Then: Resend (that order), Resume (the whole task) or Cancel order (skip it)` ## Worked example Example only * Buy 40 at Rs 238: Rs 9,520 needed, Rs 6,000 cash at the broker * Broker refuses for funds; retried 3 times, still refused * Add cash at the broker, then Resend: 40 at the live price ## How to read it * The message is the broker's own words; check it at your broker if it is unclear. * Filled 0 of 40 with Rejected means none of it bought. * A rejected sell can mean the shares are not in your demat; see Broker positions. ## Watch out * Resending without fixing the cause can be rejected again. * A rejection for an expired session needs a fresh broker sign in first. * In Practice there is no broker; an order is rejected only when the app has no data for the stock. ## Transcript Tap Sound on for voice and music. These are the captions of the video, chapter by chapter. 1. 0:00**Where it is.** Rejected: the broker refused this order. 2. 0:07**What it means.** The Message column has the broker's own reason. 3. 0:25**Worked example.** Worked example, example only: Buy 40 at Rs 238: Rs 9,520 needed, Rs 6,000 cash at the broker. Broker refuses for funds; retried 3 times, still refused. Add cash at the broker, then Resend: 40 at the live price. 4. 0:31**How to read it.** How to read it: The message is the broker's own words; check it at your broker if it is unclear. Filled 0 of 40 with Rejected means none of it bought. A rejected sell can mean the shares are not in your demat; see Broker positions. 5. 0:37**Watch out.** Watch out: Resending without fixing the cause can be rejected again. A rejection for an expired session needs a fresh broker sign in first. In Practice there is no broker; an order is rejected only when the app has no data for the stock. ## Terms in this tutorial * [Orders](/learn/glossary#orders)The buy and sell instructions sent to your broker while a top up, withdrawal or rebalance runs. * [Broker cash](/learn/glossary#broker-cash)The cash you can spend in your own broker account right now. * [Broker session](/learn/glossary#broker-session)The live link between the app and your broker account after you sign in to the broker. ## Learn it in depth * [Module 10.1: How Orders Actually Work: Market Microstructure India12 min read, free](/learn/path-10/module-10-1-how-orders-actually-work-market-microstructure-india) * [Module 10.3: Systematic Execution in India: APIs, Algos & SEBI Rules10 min read, free](/learn/path-10/module-10-3-systematic-execution-in-india-apis-algos-and-sebi-rules) TKeep watching ## Next tutorial. [1:07Next tutorial, When something goes wrongResend: how do I send a rejected order again?Resend opens a sheet with the broker's reason, what filled, the live price and your broker funds, and lets you choose how many shares to send again.Watch next](/learn/terminal/resend-a-failed-order) ### Related tutorials * [0:56When something goes wrong, BasicNot enough cash: what happens when funds or margin fall short?0:56 video, BasicWatched](/learn/terminal/insufficient-funds-or-margin) * [0:50When something goes wrong, BasicBroker session expired: why sign in again every day?0:50 video, BasicWatched](/learn/terminal/broker-session-expired) * [1:08When something goes wrong, BasicOrder status: what do Placed, Open and Partly filled mean?1:08 video, BasicWatched](/learn/terminal/order-status-explained) [All 67 terminal tutorials](/learn/terminal/) Try it in Practice ## See it on your own screen. Practice mode runs the whole terminal without real orders, so you can open any strategy and find every screen from this tutorial for yourself. [Sign up for RupeeCase](https://invest.rupeecase.com/signup)[Glossary](/learn/glossary) Explore next ## Keep learning the terminal. * [TutorialNeeds attention: what does the app tell me when a task stops?1:01 video, Basic](/learn/terminal/needs-attention-alerts) * [TutorialResume: how do I restart a rebalance that stopped?1:02 video, Basic](/learn/terminal/resume-a-rebalance) * [TutorialPartly done: how do I finish a rebalance that partly filled?1:14 video, Basic](/learn/terminal/complete-a-partial-rebalance) * [TutorialCancel order: how do I drop a stuck order?0:54 video, Basic](/learn/terminal/cancel-an-order) * [TutorialPractice and Live: what can go wrong in each?0:54 video, Basic](/learn/terminal/practice-vs-live-when-things-fail) * [TutorialPhone or desktop: how do I put the terminal on my home screen?0:45 video, Basic](/learn/terminal/using-the-terminal-on-phone-and-desktop) Community ## Join my WhatsApp group. Scan the code, fillFill one short form, and join my WhatsApp group. 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